{"id":563,"date":"2024-03-20T17:31:08","date_gmt":"2024-03-20T17:31:08","guid":{"rendered":"https:\/\/dataminesoftware.com\/?page_id=563"},"modified":"2026-05-11T15:43:55","modified_gmt":"2026-05-11T05:43:55","slug":"support","status":"publish","type":"page","link":"https:\/\/dataminesoftware.com\/support\/","title":{"rendered":"Support"},"content":{"rendered":"\t\t
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Support<\/span> and Self Help<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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We will help you every step of the way<\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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\n\t\t\t\t\t\n\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\tLearn more<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
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\n\t\t\t\t\t\n\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\tLearn more<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
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\n\t\t\t\t\t\n\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\tRequest additional license<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
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\n \"support_1\"\n <\/div>\n

\n Request Support Access\n <\/h3>\n
\n new users\n <\/div>\n
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In order to access the Datamine Support Portal, you need to create an account login.<\/p>\n <\/div>\n <\/div>\n

\n *Please note that our portal and resources are for customers with maintained licenses only.\n <\/div>\n \n \n<\/a>\n\n
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\n \"support_2\"\n <\/div>\n

\n SUPPORT PORTAL\n <\/h3>\n
\n EXISTING users\n <\/div>\n
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Please access our Support Portal to create a support request, read knowledge articles about our software solutions, or download the latest versions of our products.<\/p>\n <\/div>\n <\/div>\n

\n *Please note that only customers can access this portal.\n <\/div>\n \n \n<\/a>\n\n
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\n \"support_3\"\n <\/div>\n

\n Product Documentation\n <\/h3>\n
\n ALL users\n <\/div>\n
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What\u2019s new? How do I install and configure the software? How do I use it?<\/p>\n <\/div>\n <\/div>\n \n \n<\/a>\n\n

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\n \"support_4\"\n <\/div>\n

\n e-Learning\n <\/h3>\n
\n ALL users\n <\/div>\n
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Datamine\u2019s self-paced courses cover a variety of subjects and technical domains, and is available to all customers under maintenance.<\/p>\n <\/div>\n <\/div>\n \n \n<\/a>\n\n

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\n \"support_5_dark\"\n <\/div>\n

\n Free Downloads\n <\/h3>\n
\n ALL users\n <\/div>\n
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Access our Free Downloads area for software trials, free viewers, and helpful tools to support your mining operations.<\/p>\n <\/div>\n <\/div>\n \n \n<\/a>\n\n

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\n \"support_6_dark\"\n <\/div>\n

\n Newsletter\n <\/h3>\n
\n ALL users\n <\/div>\n
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Stay informed with the latest mining trends, expert tips, and tech updates\u2014straight to your inbox.<\/p>\n <\/div>\n <\/div>\n \n \n<\/a>\n\n <\/div>\n<\/section>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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See RELATED<\/span> TOPICS<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
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All
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Support and Self Help We will help you every step of the way Learn more Learn more Request additional license Request Support Access new users In order to access the Datamine Support Portal, you need to create an account login. *Please note that our portal and resources are for customers with maintained licenses only. SUPPORT […]<\/p>\n","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"inline_featured_image":false,"footnotes":""},"class_list":["post-563","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"\nDatamine Support: Technical Help & Customer Assistance<\/title>\n<meta name=\"description\" content=\"Get help from Datamine\u2019s support team. Access technical assistance, customer service, and resources to solve issues and optimise your mining software\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/dataminesoftware.com\/support\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Support\" \/>\n<meta property=\"og:description\" content=\"Get help from Datamine\u2019s support team. 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